This is a one-day course aimed at providing a grounding and introduction to the principles and practice of supportive listening. It is particularly appropriate and relevant for Macmillan Cancer Support volunteers and ancillary staff who may be involved in supporting patients and their families. The course is not intended to train participants to become counsellors.
The course is aimed at exploring and understanding the principles of active listening and introducing participants to first level (Stage One) counselling skills. These first level skills include reflective listening, appropriate use of open and closed questions, paraphrasing and summarising. When used within the context of skilled, supportive listening such skills can be the basis of supportive listening which is not the same as counselling but extremely effective. There will be opportunity for participants to discuss and practice the relevant skills.
By the end of the course participants should be able to:
• Understand the importance of skilled listening
• Have knowledge of first level sills (as outlined above)
• Have confidence to develop and use first level skills, within the context of supportive listening
• Recognise and understand the difference between supportive listening and counselling.
• Active and supportive listening
• Verbal and non-verbal communication
• Core conditions which help facilitate supportive and helpful listening
• Stage One skills
• Confidentiality when working with patients and their families
• Ethical issues
• Appropriate boundaries
Date and Venue
11th October 2018, 10am-3pm
Newark Beacon Conference Centre, Beacon Hill Office Park, Cafferata Way, Newark NG24 2TN Places are available for this fully funded course!
To book your place, contact Sarah Bruce:
01904 756 410